According to our 2010 Customer Satisfaction Survey access to our Repair Authorisation service is increasingly considered by our customers as one of the most valuable features of their nlc novated lease.

As part of our Repair Authorisation service nlc acts as your customer advocate to ensure the quality of the work carried out on your car and avoid overchargeing on parts and labour.

The added advantage of maintenance price protection

nlc Repair Authorisation offers the advantage of maintenance price protection decreasing the potential for dealer over servicing for upsell.  nlc thas pre-negotiated parts and labour rates with maintenance suppliers suppliers to provide our customers with "better than retail" pricing.

The nlc repair authorisation network, offering the three great advantage of choice, convenience, and price on repairs and servicing.